If you find that emails from us are unexpectedly landing in your junk folder or that they're not being delivered at all, your email client may be using security measures or filtering on vertice.one emails that are commonly used to protect against phishing and spam.
The most effective way to ensure consistent delivery of Vertice emails is for your IT security team or email administrator to add the vertice.one domain to your email allow-list.
Once the domain is allow-listed, emails from Vertice should be delivered to your inbox from that point on. Any previous emails that have bounced or gone to junk will likely not be re-delivered.
If you continue to have problems or if you have specific technical questions about our email configuration (like SPF or DMARC records), contact our Support team at [email protected].