Contact the team
The Vertice Customer Support Team can be contacted at [email protected].
Hours of Operation
Monday–Friday, 09:00–17:30 (GMT or BST, depending on the time of year)
If you have a question outside of these hours, please submit it and we'll pick it up as soon as we come back online.
Support outside of these hours and during observed UK Holidays is offered solely at our discretion.
Alternative sources
You can consult the Vertice Knowledge Base (https://knowledge.vertice.one) which contains guides on how to use the platform.
Or, use Vertice AI via the chat widget in the platform. Vertice AI uses generative AI to give you quick and personalized answers to your questions. See Get product support with Vertice AI for more information.